Test, fund, and manage a survey campaign

Test the redirects

In the wizard's Test step, open the generated test link and exercise a Success result. Refresh the result cards until the success test shows Success; this is required before checkout. Also run Disqualified, Overquota, and Screenout cases so your survey does not classify rejected respondents as completes. Verify that each result maps to the intended campaign and transaction in your survey system.

If a result remains Not Tested, check the return URL and parameters configured in your survey platform, then rerun that path. Do not use a live respondent to debug test redirects.

Pricing and funding

In Pricing & Schedule or Checkout & Schedule, choose the available billing model, review the projected attempts, target completes, effective CPI, total estimated cost, and field dates. The shared advertiser balance funds both survey and offer campaigns. Add sufficient balance through the dashboard's supported funding method before allocating the survey campaign.

A campaign with no quotas or target completes cannot calculate a payable cost. When the figures are correct, fund and submit it for review. The dashboard confirms when funding is complete and the campaign is Pending Approval. Funding is a real account action; do it only after reviewing the exact campaign and amount.

The checkout uses the saved quota total, survey pricing, and selected billing model rather than the first-step estimate alone. A successful Success test, positive payable cost, required terms acknowledgments, and sufficient balance are part of the checkout gate. If the displayed amount surprises you, return to Project Details and quotas while the campaign is still editable; do not submit a mismatched study and expect reports to repair it.

After submission

Use Advertiser → Campaigns to check status, delivery, quota progress, and reports. A Draft needs more setup; Pending Approval waits for review; Active is delivering. Active campaigns show an edit restriction in the wizard. Pause or contact support when an active survey has a broken link, incorrect targeting, or unexpected result rates. Clone a campaign when you need a new study with similar setup, then review every link, quota, and price in the copy before funding it.

Reconcile completed interviews against your survey platform and RapidoReach reporting. Keep test and live traffic separate, and investigate mismatched success, screenout, and quota outcomes before increasing spend.

For a reconciliation sample, choose a small date window and compare campaign ID, outcome, original transaction ID, and whether the attempt was test or live. A live Success with no committed response in the survey platform, or a committed response with no matching Success result, needs investigation before treating the count as final. Keep personal answers out of support material.

See survey troubleshooting when delivery stalls or outcomes disagree.